Privacy Policy

Last updated: August 31, 2026

Veganize Bohol (“we”, “us”) operates veganize.ph. This page explains what we collect, why, and how to opt out.

What we collect

• Order details — name, phone, delivery address, items ordered, payment reference. Used to fulfill your order and contact you about it.
• Meal plan subscribers — name, phone, plan tier, delivery schedule. Used to deliver meals and send weekly nutrition SMS.
• Site analytics — anonymous page views, clicks, scrolls, device type. Used to improve the site.

Third-party tools

• Microsoft Clarity— session recordings and heatmaps on the public site only (never on order-management or staff screens). Helps us see where visitors get stuck. Sensitive fields are masked. Opt out by enabling “Do Not Track” in your browser. Clarity terms.
• Meta Pixel (Facebook) — measures the effectiveness of our ads and lets us show relevant offers on Facebook and Instagram. Opt out via your Facebook ad settings.
• Vercel Analytics & Speed Insights — aggregate page-load and Core Web Vitals data. No cookies, no personal data.
• Google Search Console — search traffic to our site.

Veganize app (customers)

The Veganize mobile app lets you browse the menu and order. It adds the following on top of what the website collects:

• Sign-in — phone number (one-time SMS code), Google, or Apple sign-in. From Google or Apple we receive your name, email, and profile photo. Accounts are stored with Supabase, our database and login provider.
• Profile photo— if you add one, it is stored on our servers and served from a public link; anyone with that exact link can view it, so please don’t upload anything sensitive.
• Payments — card, GCash, and Maya payments are processed by Xendit. We never see or store your card number — only the payment reference and its status.
• Notifications — the weekly reminder is optional, off by default, scheduled on your device, and cancelled the moment you switch it off.
• On your device — cart, sign-in session, and settings live in local storage on your phone. The app contains no ad trackers and no session recording.
• Deleting your account — in the app: Account → Delete account. This permanently removes your sign-in, profile, photo, and saved details; order records are kept for accounting but anonymized (name, phone, and address stripped).

Veganize Merchant app (staff only)

The Veganize Merchant app is used by our own staff to manage incoming orders. It is not offered to customers. It shows order details (customer name, phone, delivery address, items, payment status) to the staff member signed in, so they can prepare and deliver the order.

• Sign-in— a staff username and password, stored only on that device in the phone’s secure keychain. Signing out removes it.
• Push notifications — the app registers a push token so the phone rings when a new order arrives. The token is stored on our server and deleted when it stops working or the staff member signs out.
• No analytics, ads, or session recording run inside the app or on the order-management pages it shows.
• Screen stays awake while the order screen is open, so the kitchen never misses an order. No location, camera, microphone, or contacts access is requested.

Customer data shown in the app is the same data described above under “What we collect”; the app does not collect anything additional about customers.

Cookies

We use a small number of cookies (and similar storage) to keep your cart, remember settings, and let the analytics tools above work. You can clear them from your browser at any time.

How we use your data

• Fulfill orders, plan deliveries, and contact you about them.
• Send meal plan nutrition SMS to active subscribers (you can reply STOP).
• Improve the site, menu, and operations.
• Run ads to people likely to enjoy plant-based food in Bohol.

We don’t sell your data. We share order info only with people who help fulfill it (riders, payment processors).

Your rights

You can delete your account inside the Veganize app (Account → Delete account), and you can ask us to access, correct, or delete your information at any time. Contact us at hello@veganize.ph or 0917 784 8030.

Changes

If this policy changes, we’ll update the date at the top. Material changes will be highlighted on the site.